Last Updated: March 29, 2025

Welcome to The Petal and Stem Co. ("Company," "we," "us," or "our"). By using our website, https://www.thepetalandstemco.com (the "Site"), and our services, you agree to the following terms and conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or services.

1. Use of Our Services

By using our Site, you represent that you are at least the age of majority in your state or province of residence. Our services are intended for customers located in the U.S. only.

2. Orders and Payments

- All orders are subject to availability. We reserve the right to cancel any order if an item is out of stock or due to unforeseen circumstances.

- Payments must be made through our accepted payment processors (Stripe, PayPal, Apple Pay, and Link). We do not store payment information.

- Prices are subject to change without prior notice.

3. Cancellations, Refunds, and Returns

- Orders cannot be canceled once they have been processed or shipped.

- Due to the perishable nature of flowers, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery for resolution.

- Refunds or replacements will be issued at our discretion.

4. Promotional Communications

- By providing your contact information, you consent to receive promotional emails and SMS messages from us. You may opt-out at any time.

5. Intellectual Property

- All content on our Site, including images, text, logos, and designs, is the property of The Petal and Stem Co. and is protected by copyright laws. You may not use our content without prior written permission.

6. Limitation of Liability

- We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.

- We do not guarantee that our Site will be error-free, secure, or continuously available.

7. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

8. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Pennsylvania, without regard to conflict of law principles.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the "Last Updated" date.

10. Contact Us

If you have any questions about these Terms, please contact us at:

The Petal and Stem Co.

contact (at) thepetalandstemco (dot) com

2086 S Forge Rd

Palmyra, PA 17078