Last Updated: March 29, 2025

Welcome to The Petal and Stem Co. ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.thepetalandstemco.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our Site or services:

- Personal Information: Name, email address, phone number, and delivery address.

- Payment Information: Payment details are collected and processed securely via third-party providers (Stripe, PayPal, Apple Pay, and Link). We do not store or have access to your full payment details.

- Marketing Preferences: Information regarding your preferences for receiving communications from us.

- Technical Data: Information such as IP address, browser type, and cookies used for tracking purposes (Google Analytics, Facebook Pixel, and other marketing tools).

2. How We Use Your Information

We use your information for the following purposes:

- To process orders and payments securely.

- To communicate with you regarding your orders and customer service inquiries.

- To send promotional emails and SMS messages about new products, offers, and events (you can opt-out at any time).

- To improve our website and marketing efforts through analytics and tracking tools.

- To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties. However, we may share your information with:

- Service Providers: Payment processors and marketing tools used to operate our business.

- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Your Choices and Rights

You have the right to:

- Opt-Out of Marketing: You can unsubscribe from promotional emails or SMS messages by following the opt-out instructions in the message.

- Request Data Deletion: You can request that we delete your personal data by contacting us at [Insert Contact Email].

- Manage Cookies: You can adjust your browser settings to refuse cookies, though this may affect your experience on our Site.

5. Data Security

We implement appropriate security measures to protect your information. However, no online transaction is 100% secure, and you share your information at your own risk.

6. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Petal and Stem Co.

contact (at) thepetalandstemco (dot) com

2086 S Forge Rd

Palmyra, PA 17078